Your Legal position before account access
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests about your personal details. Eligibility depends on local law, so the availability of a lobby or payment route does not change the rules that apply in your location. We may
-
1
ask you to complete the account step and confirm details before access continues, particularly when a payment record needs matching. DANA, OVO, GoPay and QRIS appear as context for transaction records, not as a promise that every route is available to every account. If a rule
-
2
changes, we place the revised wording in the policy area and identify the date it takes effect. You can pause an account request until you have read the applicable terms, then contact us through the account help path if any clause is unclear. For an Indonesian
-
3
account, local law remains the deciding reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.